Transactions Policy

Transactions Policy
Secure Payments at Chaptercollections

At Chaptercollections, we offer secure and encrypted payment processing. All payments are processed through our certified payment provider and meet the highest security standards.

Accepted Payment Methods
You can pay securely using the following payment methods:

• Visa
• Mastercard
  
• Apple Pay
• Google Pay
• Shop Pay

The payment methods displayed at checkout may vary depending on your location and bank availability.

Payment Process

1. Select one of the available payment methods at checkout.
2. You will be redirected to our secure payment page.
3. Enter your payment details and confirm the order.
4. Your payment will be processed using encryption.
5. You will receive an order confirmation via email.

Secure Payment Processing

• Your payment details are transmitted using SSL encryption.
• We do not store complete credit card details.
• Payment processing is carried out in accordance with international security standards (PCI-DSS).

Failed or Rejected Payments
If your payment is unsuccessful, we recommend:

• Trying an alternative payment method
• Contacting your bank or card issuer

If you continue to experience issues, please contact our customer service team.

Currency
All prices are displayed and charged in US Dollars (USD).

Company Information
Website name: Chapter Collections
Company name: Kordel Limited
Address: 2301, 23F Bayfield Building, 99 Hennessy Road, Wanchai, Hong Kong
E-Mail: support@chaptercollections.com
Contact Form: Click here
Phone: +85264718514
Company BR No.: 77892626
Customer service: Monday to Friday between 9:00 am to 9:00 pm

Questions?
If you have any questions about payments or transactions, please visit our Contact Us page or email us at support@chaptercollections.com.